Jordan Ellis

Seattle, WA | (123) 456-7891 | jordanellis@email.com

Objective:

Enthusiastic hotel management professional, aiming to apply strong foundation in guest service enhancement, team leadership, and revenue management in a challenging and rewarding environment.

Certifications:

  • Certified Hotel Administrator (CHA)
  • Certified Rooms Division Executive (CRDE)

Skills & Abilities:

  • Superior Guest Relations & Communication
  • Proficient in Hotel Operations & Administration
  • Expertise in Team Management & Training
  • Advanced Revenue & Budget Management Skills

Experience:

  • Flourished in managing guest services, ensuring exceptional guest experiences at Lakeside Resort.
  • Played a pivotal role in improving service deliverables and guest satisfaction at City Central Hotel.

Education:

Bachelor of Hospitality Management, Seattle University — 2012-2016

Strategic Resume Building-Skills and Certifications

When building your hospitality-hotel resume, emphasize at least two core technical skills and enhance them with key soft skills. Don’t forget to include relevant certifications to strengthen your professional credibility.

  • Guest Services & Relations
  • Hotel Operations Management
  • Reservation & Booking Systems
  • Revenue & Budget Management
  • Team Leadership & Training
  • Problem Solving & Conflict Resolution
  • Communication & Interpersonal Skills
  • Food & Beverage Operations
  • Housekeeping & Maintenance Coordination
  • Event & Banquet Management
  • Certified Hotel Administrator (CHA)
  • Certified Rooms Division Executive (CRDE)
  • Certified Food and Beverage Executive (CFBE)
  • Certified Hospitality Sales Professional (CHSP)
  • Certified Guest Service Professional (CGSP)