Jordan Ellis

Seattle, WA | (123) 456-7891 | jordanellis@email.com

Objective

Passionate retail professional seeking an opportunity to drive sales, improve customer experiences, and contribute positively to a dynamic retail team. Leveraging extensive experience in sales, customer service, and retail management to elevate brand presence and achieve remarkable results in sales performance and customer satisfaction.

Skills

• Customer Service: Proven ability to create pleasant, welcoming shopping experiences that boost customer loyalty and repeat business.
• Sales Expertise: Demonstrated skills in promoting products and up-selling, consistently achieving and exceeding sales targets.
• Visual Merchandising: Proficient in creating effective and attractive product displays that enhance product visibility and sales.
• Product Knowledge: Extensive knowledge of product details, features, and benefits to effectively communicate value to customers.
• Cash Handling: Experienced in managing cash transactions with accuracy, ensuring balanced accounts and preventing discrepancies.

Experience

Retail Manager
XYZ Store, Seattle, WA

• Managed sales team to achieve quarterly sales targets, implementing strategies to ensure team members met individual sales goals.
• Orchestrated visual merchandising, creating aesthetically pleasing and easy-to-navigate store layouts that enhanced customer shopping experiences.

Sales Associate
ABC Store, Seattle, WA

• Assisted customers in making informed purchasing decisions by providing detailed product knowledge and demonstrations.

Education

Bachelor of Commerce
Seattle University, 2012

Certifications

• Certified Retail Management Professional (CRMP)
• Retail Business Credential (RBC)