Jordan Ellis

Seattle, WA | (123) 456-7891 | jordanellis@email.com

Objective:

Goal-oriented hospitality professional seeking to leverage profound experience in hotel operations, guest services, and team leadership to enhance hotel reputation and customer satisfaction.

Certifications:

  • Certified Hotel Administrator (CHA)
  • Certified Rooms Division Executive (CRDE)

Skills & Abilities:

  • Outstanding Guest Services
  • Efficient Hotel Operations Management
  • Advanced Reservation & Booking Systems Knowledge
  • Strong Team Leadership & Training

Experience:

  • Elevated guest satisfaction rates through exceptional service and attention to detail at Seattle Grand Hotel.
  • Improved operational efficiency and guest satisfaction at Harborview Inn by streamlining front desk processes.

Education:

Bachelor of Hospitality Management, Seattle University — 2012-2016

Strategic Resume Building-Skills and Certifications

When building your hospitality-hotel resume, emphasize at least two core technical skills and enhance them with key soft skills. Don’t forget to include relevant certifications to strengthen your professional credibility.

  • Guest Services & Relations
  • Hotel Operations Management
  • Reservation & Booking Systems
  • Revenue & Budget Management
  • Team Leadership & Training
  • Problem Solving & Conflict Resolution
  • Communication & Interpersonal Skills
  • Food & Beverage Operations
  • Housekeeping & Maintenance Coordination
  • Event & Banquet Management
  • Certified Hotel Administrator (CHA)
  • Certified Rooms Division Executive (CRDE)
  • Certified Food and Beverage Executive (CFBE)
  • Certified Hospitality Sales Professional (CHSP)
  • Certified Guest Service Professional (CGSP)