Jordan Ellis

Seattle, WA | (123) 456-7891 | jordanellis@email.com

Objective:

Driven IT Specialist with a diverse background in managing substantial projects, providing exceptional technical support, and driving operational enhancements. Seeking to leverage a unique blend of skills in a Professional Services role, where a strong foundation in strategic planning, technical proficiency, and dynamic problem-solving can catalyze organizational improvement and technological advancement.

Skills & Qualifications:

  • Project Management: Led multiple IT projects, ensuring timely completion.
  • Technical Support: Resolved over 1,000 technical issues for clients.
  • Cloud Computing: Implemented cloud solutions for 5+ companies.
  • Network Troubleshooting: Diagnosed and fixed network issues for various clients.

Education:

Bachelor of Science in Computer Science
University of Washington, Seattle, WA

Experience:

Senior IT Specialist, ABC Tech Solutions

IT Support Specialist, XYZ Tech Corp

Certifications:

  • CompTIA A+
  • CompTIA Network+
  • AWS Cloud Practitioner

Strategic Resume Building-Skills and Certifications

When building your professional services resume, emphasize at least two core technical skills and enhance them with key soft skills. Don’t forget to include relevant certifications to strengthen your professional credibility.

  • Project Management
  • Customer Relationship Management (CRM)
  • Technical Support
  • IT Service Management (ITSM)
  • Cloud Computing
  • Network Troubleshooting
  • System Administration
  • Security Management
  • Data Analysis
  • Software Development
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • CompTIA Linux+
  • CompTIA Server+
  • Microsoft Azure Fundamentals
  • AWS Cloud Practitioner
  • VMware Certification
  • Google IT Support Professional Certificate
  • ITIL Foundation