Jordan Ellis

Seattle, WA | (123) 456-7891 | jordanellis@email.com

Objective:

A detail-oriented professional bringing extensive experience in project coordination and customer service. Committed to leveraging robust communication skills and technical expertise to drive organizational success. Eager to contribute a nuanced understanding of project management methodologies, coupled with a consistent record of customer satisfaction, to enhance team productivity and project execution in a challenging and rewarding environment.

Experience:

  • Project Coordinator
    ABC Solutions, Seattle, WA | 2019-Present
    • Managed multiple projects, ensuring timely completion.
    • Collaborated with cross-functional teams for efficient workflow.
  • Customer Service Representative
    XYZ Corp., Seattle, WA | 2017-2019
    • Resolved customer queries, achieving a 95% satisfaction rate.
    • Assisted in training new hires on customer service protocols.

Skills:

  • Communication Skills
  • Time Management
  • Technical Proficiency
  • Customer Service

Certifications:

  • Project Management Professional (PMP)
  • Certified Customer Service Professional (CCSP)

Education:

Bachelor of Arts – University of Seattle | 2015-2017

Strategic Resume Building-Skills and Certifications

When building your miscellaneous resume, emphasize at least two core technical skills and enhance them with key soft skills. Don’t forget to include relevant certifications to strengthen your professional credibility.

  • Communication Skills
  • Problem-Solving
  • Time Management
  • Adaptability
  • Team Collaboration
  • Technical Proficiency
  • Multitasking
  • Critical Thinking
  • Project Management
  • Customer Service
  • Project Management Professional (PMP)
  • Certified Professional in Microsoft Office
  • TESOL (Teaching English to Speakers of Other Languages) Certification
  • First Aid & CPR Certification
  • Certified Customer Service Professional (CCSP)