Jordan Ellis

Seattle, WA | (123) 456-7891 | jordanellis@email.com

Objective:

Accomplished IT professional bringing over five years of extensive experience in project management, technical support, and pioneering technical solutions. Aiming to contribute proven expertise, innovative problem-solving skills, and a commitment to achieving excellent technical outcomes in a vibrant Professional Services environment, fostering technological innovation and organizational success.

Experience:

  • Senior IT Specialist, ABC Tech Solutions
    Managed a team of 10 IT professionals.
    Oversaw IT projects from conception to completion.
  • IT Support Specialist, XYZ Tech Corp
    Provided technical support to over 500 clients.
    Trained new employees on company software and tools.

Education:

Bachelor of Science in Information Technology
University of Washington, Seattle, WA

Skills:

  • Project Management
  • Technical Support
  • Cloud Computing
  • Network Troubleshooting

Certifications:

  • CompTIA A+
  • CompTIA Network+
  • Microsoft Azure Fundamentals

Strategic Resume Building-Skills and Certifications

When building your professional services resume, emphasize at least two core technical skills and enhance them with key soft skills. Don’t forget to include relevant certifications to strengthen your professional credibility.

  • Project Management
  • Customer Relationship Management (CRM)
  • Technical Support
  • IT Service Management (ITSM)
  • Cloud Computing
  • Network Troubleshooting
  • System Administration
  • Security Management
  • Data Analysis
  • Software Development
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • CompTIA Linux+
  • CompTIA Server+
  • Microsoft Azure Fundamentals
  • AWS Cloud Practitioner
  • VMware Certification
  • Google IT Support Professional Certificate
  • ITIL Foundation